• Customization (Optional but Profitable) •Customers upload their photos. •You print and frame the photo as per their order. •Very popular for gifts (birthdays, anniversaries, weddings). • Order Process •Customer places order online. •You receive order notification. •Print (if customized) → frame → quality check. • Payment •Online payments (UPI, cards, wallets). •COD option increases sales in India. • Customer Support & Returns •Clear return policy (usually no return for customized frames unless damaged). •Fast response builds trust.